Terms and Conditions
Last Updated: March 2026
Welcome to Seymour Luxury Services (SLS). These Terms and Conditions govern your use of our premium ground transportation, security escorts, and VIP protocol services. By booking a reservation with SLS, you agree to be bound by the terms outlined below.
1. Booking & Reservation Policies To ensure the highest level of service and availability, we require strict adherence to our advance notice policies:
- Standard Reservations: A minimum of one (1) week advance notice is required for all standard point-to-point transfers and hourly chauffeur services.
- Group Logistics: Travel arrangements for groups of eleven (11) or more guests require a minimum of two (2) weeks advance notice.
- Security & Escorts: Armed close-protection and police outrider services require a minimum of 24 to 48 hours advance notice to ensure proper coordination with local authorities.
2. Pricing & Billing All rates are quoted in Bahamian Dollars (BSD) or US Dollars (USD) unless otherwise stated. Please note the following billing structures:
- Separate Segments: All meet-and-greets, including airport arrivals and departures, are billed as individual, separate segments rather than round-trip packages.
- Hourly Minimums: Certain services, including armed bodyguards and dedicated hourly fleet rentals, are subject to strict hourly minimums (e.g., a 4-hour minimum for security personnel).
- Tolls & Gratuity: Standard quotes do not automatically include chauffeur gratuity unless explicitly stated in your final invoice.
3. Cancellations & Modifications We understand that high-level itineraries change. However, due to the exclusive nature of our fleet, cancellations must be made with sufficient notice to avoid penalties. Cancellations made within 48 hours of the scheduled pickup time may be subject to a cancellation fee up to the full amount of the base fare.
4. Passenger Conduct & Vehicle Care SLS maintains an immaculate fleet of late-model luxury vehicles. To preserve this standard:
- No Smoking: Smoking of any kind (including e-cigarettes and vaporizers) is strictly prohibited inside all SLS vehicles.
- Damage & Cleaning: The client assumes full financial responsibility for any damage to the vehicle interior or exterior caused during the duration of the rental by them or any member of their party. A minimum detailing fee of $250 will be charged for excessive spills or bodily fluids.
5. Delays & Unforeseen Circumstances While our dispatch team monitors all commercial and private aviation flight tracking systems, SLS is not legally responsible for delays caused by severe weather, unexpected road closures, traffic conditions, or acts of God. We will always make every reasonable effort to accommodate delayed arrivals.
6. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of The Bahamas. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Nassau, New Providence.
If you have any specific questions regarding these terms prior to booking, please contact our dispatch team at booking@sls242.com or call us directly at 242-454-5453.